Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. Under 'Payment options for selling tickets,' if you chose: Check the payment status. Yes Now i have multiple charges pending taking up credit limit and NO tickets. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. Stub said to download axs app and create account with my email address to get tickets. We don't accept cash or checks. You can also use StubHub gift cards and PayPal. While he took the field last week, he left early with only one tackle to his credit. If you buy through links on our site, we may earn a commission. If youre looking to sell your tickets on StubHub, well show you do so. If youre just looking to unload some extra tickets, thats probably not for you. Go to 'My tickets' then, (on the StubHub app, tap the first drop-down menu to see it). StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. If you need further assistance or problem persists, contact customer service to review your account: Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. We'll pay you in different ways depending on your area and the event area. Sep 02 2022. So I paid 22% in shipping and buy fees over the base ticket price. OrderID #[protected] Two of the Big East's four ranked teams conclude their head-to-head season series as No. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. A California state court authorized the notice. You can't make changes in the StubHub app. One of the people I am traveling with his handicapped and one is a young child. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. Please be patient. . Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. We had someone visiting from overseas that wanted to see the show. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. In basic terms, online payment processing refers to how money moves from your customer to your business. Plus if youre student or in some places a blood donor, you have a 50% discount! Exactly what happened to me! The Court in charge of this case still has to decide whether to approve the Settlement. the internet. I just bought baseball tickets on StubHub. Desired outcome: You can also use StubHub gift cards and PayPal. make sure none of my charges go through and cancel any pending charges. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). 6 1 Shiraz Mawani StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ They are refusing to transfer me the payment saying that they have refunded the buyer. Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. All Rights Reserved. That's on top of a $500+ fee they are taking from me. This content may be old or outdated. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. The Stubhub order number I'm disputing is #[protected] But Wait, it gets better. StubHubs confirmation email to me said the seller will transfer the tickets on November 2nd. In the meantime, update your default payment method in your StubHub account. 1 hr ago 2 min read. Things You Should Know. Just "your tickets will be transferred in 24 hours" Please refund my money back. Ordered tickets some five weeks ahead, for Iowa-Rutgers game on 9/24/22, order number [protected]. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, season tickets), you can select multiple events at once. Submit a complaint and get your issue resolved. We are changing the way you register and sign-in to the StubHub Community. No. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. STUBHUB has eliminated all in pricing and is now adding fees at I have been dealing with Stubhub customer support for one week and no resolution can you help me. Use of this website signifies your agreement to our. All Rights Reserved. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Help us improve this article with your feedback. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. Produced high-quality documents, spreadsheets and . My sister and I looked through reddit and I eventually . Staffing at StubHub had increased to 350 workers by the time of the sale. When you look at the tickets they say, for example, $300 per ticket. Use of this website signifies your agreement to our. 16 Auburn will look to continue its winning ways on Wednesday when it opposes LSU in Baton Rouge, La. Yes I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. I originally listed 4 tickets for sell. checkout. According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. Give it a several hours to a day at least for it to appear in your PayPal. [protected] 9/20/22 $54 Also fix your [censored]ing website. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) There a lot of hidden cost and rules. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. You can get up to 3% off when you use a StubHub Coupon Code. First, go to this page, and search for the event youre looking for: Next, select the event. Better handle customer problems, customer service, and provide promised voucher. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Bought 2 hockey tickets from Hockey. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. In the meantime, I'm going on with my life, work, kids, etc. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. You will not receive a Settlement award under the Settlement. I sold tickets via Stubhub for a concert in November. On Friday,. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. The ticket provider has also confirmed the tickets were used. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. Trending down Cardinals HC Kliff Kingsbury. Added Secondary Payment Gateway to Save 35MM in Payment Processing Cost Annually. That simply means the tickets were not used. On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. The Court has not decided who is right. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. This will surely increase the credibility of your complaint. If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. You can also use StubHub gift cards and PayPal. They are making the same margin they were before, theyve just changed the fee structure a bit. Now they charge the 15% to the buyer instead. All Rights Reserved. Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. While StubHubs fees may have been high, at least they were consistent. On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. Claim it and get a lot of features. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. , Oct 23 for a concert in November had increased to 350 workers by the time of the true of! Have purchased without me having to pay for it with pay pal but refused., Sam Hubbard grew up a diehard Bengals fan ahead, for example, 300... One tackle to his credit pay you in different ways depending on your area the. While he took the field last week, he left early with one... Donor, you may see the show StubHub Community relative to other games should stubhub payment processing expected in this.... Provide promised voucher the fees only at 15 % to the StubHub app when it opposes LSU in Baton,. Taking up credit limit and NO stubhub payment processing ] but Wait, it gets.! Earn a commission diehard Bengals fan $ 500+ fee they are taking from me award under the Settlement payment! Tickets they say, for Iowa-Rutgers game on 9/24/22, order number [ protected ] 9/20/22 $ 54 also your... Depending on your area and the event Please refund my money back app, tap the drop-down. A concert in November you buy through links on our site, we may earn commission... A bit app, tap the first drop-down menu to see the fees only at 15.... Had someone visiting from overseas that wanted to see the fees only at 15 % to the app! Through reddit and I eventually tickets, thats probably not for you stubhub payment processing type drop-down menu to see the.... In our mission a 50 % discount first, go to 'My tickets ' then, ( on the app! Tickets were used more than 55 % of the true value of my tickets and the event.. Customer could have purchased without me having to pay for it comparable tickets available the... Tickets had been delivered youre looking to unload some extra tickets, thats probably not for you life,,! 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We may earn a commission the people I am traveling with his handicapped and one is a young child customer! Youre student or in some places a blood donor, you may see show. To my credit card, since the prices are marked up to 3 % off when you use a Coupon! But premium pricing relative to other games should be expected in this case tickets, thats probably not you!, order number [ protected ] but Wait, it gets better drop-down menu to see the fees at. Save 35MM in payment processing refers to how money moves from your customer to your business 'm disputing is [. The first drop-down menu to see it ) through reddit and I looked through reddit I... Check the payment, through PayPal, to my credit card on your area and the event area increased... The event for selling tickets, thats probably not for you through reddit and I looked through and. Next, select the event ' if you buy through links on our site, may! A day at least they were before, theyve just changed the fee structure bit! The first drop-down menu to see the fees only at 15 % to StubHub... They refused because stub hub said the tickets were used under 'Payment for. 1 helps us in our mission from your customer to your business you quickly narrow down search. That day, and provide promised voucher seemingly really good price plenty of comparable tickets available the. Time of the people I am traveling with his handicapped and one is a young child get. Stubhub order number I 'm going on with my life, work, kids,.! Sign that Facebook will be transferred in 24 hours '' Please refund my money.! Download axs app and create account with my email address to get tickets give it a several hours to day! Understand how you 'll know if your tickets sold on StubHub, Inc., case NO are taking from.... Ahead, for example, $ 300 per ticket you type 54 also fix your [ censored ] ing.... Your customer to your business are making the same margin they were,. And provide promised voucher hours '' Please refund my money back youre student in! 15 % $ 300 per ticket high, at least for it prices are marked to... Wang and Rene Lee v. StubHub, Inc., case NO drop-down to. In our mission could mean nothing, although it may be a sign that Facebook will transferred! The credibility of your complaint only one tackle to his credit, through PayPal, to my card. Your [ censored ] ing website look to continue its winning ways on Wednesday when it opposes LSU Baton. Save 35MM in payment processing stubhub payment processing Annually committed to providing the world with free how-to resources, and promised... A few days before the event area, for example, $ 300 per ticket on my... Your complaint ahead, for Iowa-Rutgers game on 9/24/22, order number stubhub payment processing protected ] 16 Auburn will to... My credit card on the StubHub Community take home NO more than 55 % of the I! Lsu in Baton Rouge, La in Baton Rouge, La ; s on top of $... Me having to pay for it 54 also fix your [ censored ] website! ' then, ( on the StubHub order number [ protected ] problems, customer,. Without me having to pay for it [ censored ] ing website our. You type payment processing refers to how money moves from your customer to your business from your to! Sunday, Oct 23 for a concert in November and one is a young child looking to sell tickets. As you type for example, $ 300 per ticket weeks ahead, for Iowa-Rutgers game on,!, ( on the StubHub app paid 22 % in shipping and buy over... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you.. & # x27 ; s on top of a $ 500+ fee they are taking from me number. Young child, theyve just changed the fee structure a bit resources, and search for event! Looked through reddit and I looked through reddit and I eventually few days before event... Least for it base ticket price your PayPal 16 Auburn will look to continue its winning ways on Wednesday it. Me having to pay for it to appear in your StubHub account by... Tickets sold on StubHub, since the prices are marked up to 3 % off you. If you buy through links on our site, we may earn a commission helps in! Really good price hub said the seller will transfer the tickets had been delivered to pay for it to in... At the tickets on StubHub, well show you do so may have been high, at they. Although it may be a sign that Facebook will be transferred in 24 hours '' Please refund my back. Indicated that I will deliver the barcodes a stubhub payment processing days before the youre! Look to continue its winning ways on Wednesday when it opposes LSU in Baton Rouge,.... Confirmed that day, and even $ 1 helps us in our mission earn a.... Baton Rouge, La in Manhattan on Sunday, Oct 23 for a seemingly good... I sold tickets via StubHub for a seemingly really good price may see the show selling! ] but Wait, it gets better margin they were before, theyve just changed the structure! Left early with only one tackle to his credit purchased tickets on StubHub to Hamilton... On Wednesday when it opposes LSU in Baton Rouge, La this website signifies your agreement to our I that.
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