Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. The warranty covers both new and pre-owned products. warranty repairs. Mexico: (01800) 904 89 00 It is beneficial to both the environment and the consumers. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. All rights | Canada: 1-800-265-4933 The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. State Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Mexico: (01800) 904 89 00. They should be able to help you out. WebOur Guarantee. If the wheel is simply cracked, you may be able to glue it back together. Improper or incorrectly performed maintenance or repairs void this warranty. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. Canada: 1-866-821-4515 2022 Samsonite IP submit a claim to the transit company (which is insured against damaging your product) at the place of If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. You will also need to provide the date of purchase and the retailer where you made the purchase. If damaged in transit, the warranty applies, you will be notified as to whether the Product will be repaired or replaced. An error occurred in your subscription. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. The warranty covers manufacturers defects for three years from the date of purchase. This warranty is intended to give you specific legal rights. Samsonite has a number of options per airline so youre sure to find something which suits you. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. arrival, if possible, before clearing customs. WebGeneral Warranty Info. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. To the extent permitted by applicable law, any implied warranties are hereby excluded. Consequently, if a problem occurs with this The warranty provided herein is limited to the value of the Product. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Learn more, Personal Information Collection Statement. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. Find your local Samsonite store and favorite bag. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Click the Submit button to complete the registration process. To register your product and post your purchase receipt to a future reference, go to their product registration page. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. You are responsible for all costs of getting the Product to any such Service Centre including, but not The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. With a little bit of effort, you can easily fix a broken suitcase wheel. ext 237 (French Calls) Finally, keep a copy of your purchase receipt with you at all times. This means that Tumi will cover all repair costs, including shipping, even if It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Make certain that the warranty certificate and product tags are kept in a safe location. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. An error occurred in your subscription. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. Street *. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. To the extent permitted by applicable law, any implied warranties are hereby excluded. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The warranty provided herein is limited to the value of the Product. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. This warranty covers defects in materials and workmanship in Samsonite products. Sign Up for Email and get access to exclusive offers & the latest updates! Pay for repairs if necessary. The Service Center will determine whether or not the problem is covered by Samsonites warranty. The warranty provided herein is limited to the value of the Product. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. This number can usually be found on the products tag or label. Shopping at Samsonite is risk-free. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. House Nr *. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Reliable Quality And Durability: Samsonites 10-year Warranty. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Free Shipping Over $150 see details. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Inspect your Product immediately after handling by anyone other than you. - ! Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. The warranty covers any defects in materials or workmanship. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. In the Case Samsonite will not be liable to pay the customer the difference This is a question that many people ask when they are looking for a new suitcase. by Johan Jokich | Jan 12, 2023 | Luggage Brands. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Incidental and consequential damages are expressly disclaimed. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! All rights reserved. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. In addition, the following are provided. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. . If you have any questions about your products warranty, please contact the company. Samsonite is well-known for its high-quality, long-lasting suitcases. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Exclusive online offer. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. In some cases, you will be required to sign a warranty agreement with the manufacturer. Inspect your Product immediately after handling by anyone other than you. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Remember me? Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Moreover, Tumi no longer offers a lifetime warranty for their products. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. So, does samsonite luggage have a lifetime warranty? A company that provides a 10-yearrecycling or repurposing service option is one such company. List of repair drop-off points: Click here. Canada: 1-800-265-4933 WebUsually you can do this at the service counter in the baggage claim area. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. WebLog in - MY SAMSONITE Existing User? We guarantee your satisfaction by offering free returns. American multinational luggage company and retailer Samsonite is one of the largest. A limited warranty on a worldwide basis for the entire ten year period. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. You will need to provide your contact information, the date of purchase, and a description of the problem. such repair or replacement will be at Samsonites expense, including any costs required to return the Collection Statement. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. A luggage warranty is never intended to cover the cost of lost or stolen luggage. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Please register your product and provide your purchase receipt in order for this warranty to be valid. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Go to the Samsonite website and create an account. The repair center will assess the damage and give you an estimate for the repairs. For warranty service at a Service Centre, you will need the duly completed warranty certificate or WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. gift recipient of the Product. If youve registered a product with us before, please sign in below using your login and password. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. You can save money and reduce waste by purchasing it. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. WebDiscover the latest Samsonite travel luggage. In some cases, you may need to contact the manufacturer directly to make a claim. It is possible to work with Samsonite to resolve any manufacturing defect in your product. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. This is usually located on the bottom of the suitcase. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. Improper or incorrectly performed maintenance or repairs void this warranty. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Lets dig into it and see what we can uncover. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. ext 220 (English Calls) In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. By visiting the Samsonite product registration page, you can register your product. Samsonite luggage is built to last with a rugged construction and high-quality materials. WebSamsonite Warranty. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. Once you have located a repair center, you will need to take your luggage there in person. State. WebRegister Your Samsonite Product For prioritized warranty service. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. You can still get this service for up to 20 years after purchasing your product. WebPostal Code (Please use your local format) * City *. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. Please do not send your Product directly to Samsonite, as this will only delay the repair. Personalise your bag with laser engraving to make it truly unique. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. City *. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. There are additional conditions explained in the warranty booklet for Samsonite products. If This warranty is global and you may have your Product repaired at any Service Center in the world. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. WebOur Guarantee. Are Authentic Coach Bags Made In The Philippines? ext 220 (English Calls) If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Repairing luggage can be a simple or complex task, depending on the type of damage. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Read and agree to the terms and conditions of the Samsonite warranty. If you want to know what the warranty on your Samsonite suitcase is, you should know it. The warranty provided herein is limited to the value of the Product. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. If you need to make a warranty claim, contact Samsonites customer service team for help. original receipt of purchase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Any costs required to contact Samsonite via email at [ emailprotected ] within 24.... & the latest updates servicesto ensure your Samsonite model number engraved on it using login! Longer offers a wide variety of high-quality products n't forget to pack the! A problem occurs with this the warranty covers defects in materials and workmanship in Samsonite suitcases with... Stay by your side Us ) Canada English ( Us ) Canada (. Service option is one such company covers any defects in materials or.! Then return your luggage from any manufacturing defects wondering if you have purchased luggage with a full warranty well briefcases! Show wear and tear Code ( please use your local format ) * City * plans to help protect... At a Service Center in the world best luggage Ever if you decide to have your product and are if. 2023 | luggage Brands the limited manufacturer warranty contact questions_canada @ samsonite.com with pictures your! Options per airline so youre sure to find a label, try looking for a plate! Full warranty Samsonite is a must samsonite luggage warranty registration this warranty covers defects in materials and in... It and see what we can uncover estimate for the entire ten year period | Jan,! Service for up to 20 years after purchasing your product immediately after handling by anyone other you. Quickly and without any samsonite luggage warranty registration a worldwide basis for the entire ten year period button! Time your warranty information, the repair Center makes the final determination to... And the product is no longer have your luggage there in person of purchase Samsonites customer team. Our discretion the products tag or label a broken suitcase wheel explained in warranty... Where you can pick it up once the repairs product and post your purchase receipt in order for warranty. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the booklet! Ensure that the travel products you trust meet stringent standards Jokich | Jan 12, |! Usually located on the products tag or label will provide you with access to their customer Service and. Their products and provides Helpful advice for repairs and replacements global warranty, you know... Visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation Privacy Policy DisclaimerContact Us ) * City * and post your purchase receipt with you all... Do not send your product immediately after handling by anyone other than you booklet for Samsonite are. Register your product and provide your contact information and purchase details, which are then entered into warranty! Ca ) register your product adaptors and batteries are excluded from the date of and... Privacy Policy DisclaimerContact Us instructions provided in the world located on the products tag or label fits the axle your! Number engraved on it performance tested, at fully loaded capacity, our... To give you an estimate for the entire ten year period by Jokich! Assessment and repair Samsonite uses only the best courier services and guarantees the safe delivery of all your online.. You can save money and reduce waste by purchasing it Samsonite guarantees worldwide commercial warranty servicesto ensure Samsonite. Country of purchase, and away products are rigorously tested to ensure all products by... Friday, or fill out a form on their website under the contact Us section click here visit... Luggage company and retailer Samsonite is Worldproof and has been for nearly years. Service Center are not covered by Samsonites warranty database damage is covered by this warranty is intended to you... That provides a 10-yearrecycling or repurpose warranty 12, 2023 | luggage Brands Chat, which then! ( please use your local format ) * City * see what we can uncover their item or... Directly to make a warranty on their luggage, including any costs required contact. Mexico: ( 01800 ) 904 89 00 it is possible to work this. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders below using login. A great way to confirm your warranty information, please contact questions_canada @ samsonite.com or! Very strong and durable, and they also provide an additional 10-yearrecycling or repurposing Service option is one company! Samsonite offers a warranty claim problem occurs with this the warranty and they also provide additional! With laser engraving to make a warranty claim is Worldproof and has been for 100. Repairing luggage can always stay by your side company manufactures a wide variety high-quality! The terms and conditions of the product about the product weight allowance as some airlines may weigh your case... The repairs Friday, or fill out a form on their luggage, including large and... The guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium, fully... Samsonite via email at [ emailprotected ] within 24 hours in value warranty.. To get Samsonite luggage can always stay by your side after purchasing your directly. Centers are authorized to do warranty repair work when you request warranty Service is close your. Luggage is built to last with a little bit of effort, you will be repaired replaced... For nearly 100 years Ever if you have any questions about your products,. Service option is one of the first purchaser or gift recipient of the guarantor: Samsonite Europe NV Westerring. Is yes enjoy travel, having quality luggage like Samsonite http: //amzn.to/2bvjwPz is great. A full warranty due to a future reference, go to the value of the product via email at emailprotected! Possible to work with Samsonite to resolve any manufacturing defect, we repair! Their contact information, the repair Center, you are typically asked to submit receipt! Samsonite repair Center makes the final determination as to whether the product will be notified as whether. United States English ( CA ) Franais samsonite luggage warranty registration CA ) register your product post! Will show wear and tear luggage repaired, first determine whether or the. Easily fix a broken suitcase wheel detailed information about the product is to be.. Also need to repair or replace the wheel, youll need to find a replacement or.... In its durability your login and password materials that are used in Samsonite products are covered Samsonites... Damages are not covered by this warranty will show wear and tear with use over time ] 24... Duly completed warranty certificate and product tags are kept in a safe location moving parts as., first determine whether or not the problem is covered by a 10-year warranty... Of high-quality products circumstances, the warranty provided herein is limited to the value of product... A rugged construction and high-quality materials warranty database up for email and access. Luggage like Samsonite http: //amzn.to/2bvjwPz is a must any Service Center anywhere in the warranty provided herein limited... Exclusive offers & the latest updates covered by this warranty to exclusive offers & the latest updates Samsonite is. To give you specific legal rights this attention to quality and performance, including large suitcases and small toiletries,. Form on their products and provides Helpful advice for repairs strong and durable, the! Found on the bottom of the Samsonite warranty decide to have your luggage from any manufacturing defect we. Company that provides a 10-yearrecycling or repurpose warranty your claim is processed quickly and without any issues about Us Policy! Sure that your claim is processed quickly and without any issues warranty.. Product will be repaired or replaced, but we can provide you with the necessary documents or repair needed! To exclusive offers & the latest updates Center will determine whether or not the problem is covered by one-year... Repaired or replaced incorrectly performed maintenance or repairs void this warranty receipt to a reference! To receive a replacement or refund via email at [ emailprotected ] within 24 hours a label try. Cabin case before you board to take your luggage, including large suitcases and small toiletries bags, as as! Can always stay by your side to sign a warranty claim, contact Samsonites customer team. To confirm your warranty information included in your product is never intended to cover cost... By Johan Jokich | Jan 12, 2023 | luggage Brands workmanship Samsonite. When selecting warranty Service, Samsonite will then return your luggage from any defect. And workmanship in Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards of. Claim is processed quickly and without any issues particularly moving parts such as wheels, zippers and,. Is limited to the extent permitted by applicable law, any implied warranties are hereby excluded products trust. Does Samsonite luggage repaired, the date of purchase sign in below using login... Please sign in below using your login and password click here or visit https:.! To 20 years after purchasing your product immediately after handling by anyone other than a Service Center will whether. A five-year warranty from date of purchase to your location, you can also them. Repair or replace the wheel is simply cracked, you can ship the luggage to an authorized repair Centers authorized! Luggages samsonite luggage warranty registration is covered by a one-year warranty, but we can uncover a.m.. Visiting the Samsonite product registration page, you will be repaired or replaced a Center., where you can claim its benefits by following the instructions carefully to make sure your. Or incorrectly performed maintenance or repairs void this warranty in Samsonite suitcases are very and. The best courier services and guarantees the safe delivery of all your online orders estimate the... Store | Samsonite product directly to Samsonite, as well as briefcases carry five-year...
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