Please refer to the Games Journey Planner or direct on the booking portal: parkthecarhere.com/birmingham2022 for the availability of these park and ride sites and further specific information relating to travel to your event. If you require alternative seating please return to Customer Services at the Box Office whilst you are at the Arena. Perry Barr Whether your grabbing a quick burger or buying a round of drinks for your mates, we want to make this as quick as possible for you. By Car Is Utilita Arena Birmingham Currently Open? Please note that it is easier to resolve a complaint at the time as there is often little we can do after the event.If you have any suggestions or comments you wish to make, please advise a member of staff. The merchandise sales are operated by venue merchandisers, CMI. For spectators with accessibility requirements travelling to Arena Birmingham on this day, a shuttle bus will run from Smallbrook Queensway to this venue only. The Utilita Arena Birmingham is right in the centre of city, and so there are plenty of straightforward ways to get there. Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk), Please contact the venue directly for any accessible queries. For further information, and to check if your car is Clean Air Zone compliant, please click here. Information on current rail timetables can be found in 'Catch the Train'. The Utilita Arena Birmingham is highly accessible for everyone. The box office is usually open on show days at approx. Step free access from Grand Central stop to venue via the designated walking route. An accessible shuttle bus will be available on demand from Smallbrook Queensway (adjacent to Birmingham New Street station) in Birmingham City Centre to the stadium. You will have to enable Javascript to purchase tickets. This means a speedier service and you get back to having fun at the show quicker! You should also check our confiscation list for prohibited items (e.g. Its not just about sport. Step free access from stop to accessible shuttle buses operating between the station and the venue. To confirm the opening times before travelling please check out the event page for your event or call 0844 581 1331. WebAt Utilita Arena Birmingham we've got you sorted right from doors open until the party finishes with freshly cooked dishes, plenty of drinks and some of the hottest merch for each This is the per-ticket fee agreed with our clients (venues, artists and event organisers). Were afraid video cameras, audio equipment, iPads and tablets are also on the no-no list. Services will run based on demand. Buying Tickets at the Box Office For further information please contact us. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. This means we cannot guarantee any acknowledgement from the artistes themselves as the decision rests completely with their Tour Management. Also, just a heads up, searches will be carried out throughout the day and evening on all our sites, so be cooperative if one of the teams ask. How to Book Tickets for Events at Utilita Birmingham? Alternatively, you can check out the seating plan on your event page to use as a guide. See is a trademark of SEE GROUP LIMITED. What do I do if I need medical assistance when Im at the venue? Unfortunately you will not be able to remain in the wheelchair for the duration of the event. Please be aware that pyrotechnics, strobe lighting and special effects may be used at this event. Not to mention concerts by Paul McCartney, Oasis, Coldplay, Russell Watson and Destinys Child. Tickets booked using cards that are registered to addresses outside the UK, cannot be posted abroad and instead will automatically be held for collection at the venue Box Office regardless of the delivery method chosen at the time of booking. For accessible shuttle buses or to book blue badge parking select the Blue Badge or Accessible Shuttles option and edit your date and proposed arrival time. Kiosks are located on concourse. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay. Step free access from The Hawthorns stop. Cross the road and continue up Pinfold Street to Victoria Square. No ifs, no buts. Due to the sound levels experienced during an event and the long-term hearing damage this could cause, we strongly recommended by most venues that children under 5 should not attend concerts or events other than those specifically aimed at younger visitors, i.e. Dont worry, weve got you covered. Collecting Tickets However, call charges may vary refer to your service provider for current charging information. Class 3 scooters which are larger will not be permitted.. The site was then named Barclaycard Arena after Barclaycard won the naming rights for five years. Don't worry, when using card or contactless there are no additional charges. Access is strictly limited to the area which your tickets are for. Tickets booked using a Credit or Debit card must be posted to the Card Holder's registered address. Facebook: https://www.facebook.com/UtilitaArenaBirmingham/ 14yrs and over can come into the building on their own with a valid ticket). See table below for the pick-up and drop off locations. To confirm the opening times before travelling please check out the event page for your event. Small instamatic cameras and smartphone cameras are generally permitted by Promoters. These are issued by the promoter not the venue, so please do not contact us to request backstage passes as we will be unable to help you. If you have any concerns about the behaviour of any other persons around you then please speak to a member of staff at your earliest convenience. It's not payable if a ticket is purchased and collected at the box office at the same time. An accessible shuttle will be operating from Smallbrook Queensway (City Centre). If you have any further questions, please get in touch! Both The Hawthorns Station and Smethwick Galton Bridge stations have step free access to all platforms. Please enter your email address below and we'll send you an alert if any more tickets do become available. The security search process is a condition of entry. Collecting Tickets Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. The box office is usually open on show days at approx. 4pm. As of May 2022, visitors are not required to carry an NHS COVID-19 Pass for entry to any events at Utilita Arena, as declared by the Birmingham City Council. Were aware that a variety prepaid cards are now available, which will allow them to use our cashless tills. Please note that any charity collections must be agreed in writing by the Concert Promoter in advance of the Concert date. We have a variety of food and drink outlets inside the Arena to suit a majority of dietary requirements. A Brief History of Utilita Arena Birmingham. On Foot The box office is cashless so we are only able to accept card payments. The box office is usually open on show days at approx. Further information can be found here. An accessible shuttle bus will run from Smallbrook Queensway (outside Birmingham New Street Station) to the venue. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. In the event of a medical emergency please notify a steward who will radio for medical assistance. If you have a particular question about your ticket, why not check out our handy box office FAQs. To confirm our opening times before travelling to Resorts World Arena or Arena Birmingham to purchase tickets please call 0844 581 1311 for up to date information. Gymnastics - Rhythmic. In fact, Utilita Arena is set to host the Gymnastics category for the Commonwealth Games 2022 between 28th July to 8th August in Birmingham. Thats a win-win-win-win situation by our count. The box office is usually open on show days at approx. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. Bag searching is just one of many components which go into our security measures but for obvious reasons, we dont go into specific security details for individual shows as this is potentially detrimental to these processes. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. Plus it looks really glamorous, so win-win. You can book a park and ride or park and walk space at parkthecarhere.com/birmingham2022. Step free access from Library stop to venue via the designated walking route. Fans Lost Tickets This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. Cashless simply means just that - paying by card or contactless rather than cash. Perry Barr Station has step free access to all platforms. WebUtilita Arena, Birmingham. If you bring a camera thats not permitted for the event, youll be required to leave your camera at the confiscation kiosk for collection after the show. Step free access from the Grand Central stop to venue via the designated walking route. Exclusive to Utilita Arena Birmingham, each Show Cube includes a private bar and offers balcony seating for up to 14 people. Please note that we have a new stricter bag policy, as well as Covid-19 and security measures which may affect your visit. after main entrance to old WebArena Birmingham is in Birmingham City Centre. In the interests of safety and security, a search will take place. Website: https://www.utilitaarenabham.co.uk/, Phone Numbers:Pre sale tickets: +44 121 780 4141Customer Service: +44 844 338 0333. If you want to be first in line to hear about all of our events, sign up to our mailing list at the bottom of the homepage and youll start receiving our weekly email newsletter. Photo passes are only issued to official media outlets by the Concert Promoter e.g. On certain show days, the box office may be open earlier or later dependant on the nature of the event. Taxi - Journey time 5-10 minutes A taxi rank is located directly outside the main entrance to the station. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. Our box office team will take it from there. Ho Where is Arena Birmingham? Clement Street (Summer Hill Street on Marathon Day - 30 July), Speedwell Road or Clevedon Road (not available on Marathon Day - 30 July). Birmingham is at the hub of the UK motorway network, enabling visitors to travel directly from the M42, M5, M6, M6 toll, M1 and M40.The NIA, The ICC and Symphony Hall are served by the nearby multi-storey car park located at The NIA. What Kind of Activities Take Place at Utilita Arena Birmingham? For details on all services and to book please visit the dedicated booking site: nationalexpress.com/commonwealthgames, Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). We work closely with show organisers to ensure the safety and wellbeing of our visitors at all times. Please leave these with Security at the Confiscation Kiosk on entry. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in. Alternatively, if you use a telecoil hearing aid, you will be supplied with a personal neck loop which then plugs into the receiver to enhance the sound through your own hearing aid. Primarily a sporting venue, Utilita Arena also hosts entertainment events with comedy, live music, theatre, dancing, etc. Where can I find information about Covid-19? Birmingham International Tattoo 2022 | Resorts World Arena Home / Whats On / Birmingham International Tattoo 2022 Birmingham International Tattoo 2022 This show will take place here at Resorts World Arena Presented By Maestro Music International 11 - 12 February 2023 FIND TICKETS Tickets from 20.00 Includes service fee and 1.35 facility fee. Under 14s must be accompanied by an adult. except. For spectators with accessibility requirements please use the dedicated Blue Badge booking locations or the rail and accessible shuttle options where available. If you lose your tickets, try to contact your point of purchase first. Flags and banners with large poles will be confiscated for health and safety reasons. If you have lost an item at the venue, please contact the venue on[emailprotected]and our team will be happy to look into this for you. I have a question about The Ticket Factory Mobile Wallet. Performing. The Utilita Arena Birmingham box office is open on event days. On some days there may be no services and on other days there may be significant disruption. When presale tickets go on sale, just follow the link we send you to buy yours! For standing tickets, these are not e-tickets and we will only accept physical tickets. For route planning please use: WebUtilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. Can you explain what secondary ticket agent means? Please check the venue website for event specific restrictions. Utilita Arena Birmingham, Starts: For up to date information please check the Metro website: Service Status West Midlands Metro. Walsall Road Roger Waters. Facility Fee University Station has step free access to all platforms, with an accessible buggy running between the station and venue. In this article, well take a closer look at Utilita Arena Birmingham, and cover its history, ticket bookings, upcoming events, how to get there, and much more. Basketball 3x3 and Wheelchair Basketball 3x3. The venue is one of Birminghams most You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. The facility fee is a permanent feature of the ticket prices for Resorts World Arena and Utilita Arena Birmingham events to ensure that both venues offer superb facilities, attract world class artists and provide customers with fantastic experiences. 19:30, Please note the booking fee for this event includes a Venue Fee of 2.50 which is charged by the venue. On a serious note, we need to monitor the number of visitors in the venue, so once in the venue we do not permit them to come in and out as they wish. 4pm. Discount is subject to availability and cannot be used in conjunction with other discounts/offers. Those who purchase unofficial merchandise from these outlets do so at their own risk. WebArena Birmingham is in Birmingham City Centre. and are unable to make any exceptions. Tip:Also follow uson Facebook and Twitter and we'll post when tickets are available. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. Please ask a member of staff for clarification when in the venue. Sorry. We have additional security measures in place including visible armed police and dog patrols throughout event periods and at all venues to ensure you guys feel relaxed and comfortable whilst at the show. Moshing can lead to the injury of others and is therefore prohibited at the Arena. The Utilita Arena Birmingham is an indoor amphitheatre and sporting venue located in central Birmingham, West Midland region, UK. Can I get backstage or have a meet and greet? WebIf you are arriving by car or taxi, but do not require parking, you will need to be dropped at the bottom of the main steps on King Edwards Road, then follow the boardwalk to Entrance E. Parking Information AllBlue Badge parkingis free but has limited availability and must be pre-booked. If you have any questions before, during or after your visit to Utilita Arena Birmingham, check out our FAQs below. We cannot issue refunds to under 14s who are not accompanied by an adult. Due to industrial action across the rail network, services are likely to be severely disrupted. Birmingham Moor Street Station, Birmingham New Street Station and Birmingham Snow Hill Station all have step free access to all platforms and Birmingham New Street has an assisted travel lounge. Yes, free drinking water is available from the medical centre on the concourse opposite Block 2 and from various food and bar outlets. If you have a permanent conditions that requires the use of a walking aid (crutches or walking sticks), then you are permitted to take these to your seat. Box Office Information VIP Entrance Beat the queues with fast-track Combining top-notch foodand amazing seats along with our great selection of shows and events, why not treat yourself and choose from a variety of luxurious lounges and exclusive boxes at Utilita Arena Birmingham. What items are not permitted to be brought into the venue? Therefore, we're asking folk to ditch the dosh and pay by contactless or with your chip and pin card. Yes, theres free, open WiFi at the Arena when you arrive just search for the venue network and log on! This is to help speed things up and reduce our queues. Do you operate a numbering system for the queue? These controls and other protective measures are in place across all NEC Group venues, throughout event periods and at all other times. More information can be foundhere. National coach operators National Express, Megabus and Flixbus all operate services into the West Midlands, other local coach operators may also be available. Check out theMelodyVR websitefor more information. What is deemed as unacceptable behaviour in the venue? Please note, parking is chargeable at this venue. Both stations have step free access to all platforms. The medical centre at the arena is located on the concourse opposite block 2. Getting Here Utilita Arena Birmingham Car Parking From New Street Station Send email. All information is provided in good faith any inaccuracies please. At Utilita Arena Birmingham were all about ensuring every visitor has a great time, but rules are rules. The Arena Birmingham is near the National Indoor Arena and Charlotte St (Stop Pr2) bus stations. Our box office team will take it from there. This means you'll be access tickets before they go on general sale. We feel that by doing so we can make a greater impact, and currently we are supporting Midlands Air Ambulance Charity. On certain show days, the box office may be open earlier or later dependant on the nature of the event. UtilitaBirmingham, The ICC and Symphony Hall are all best served by New Street Station and Five Ways Station which are both a short distance from all of the city centre venues. Opening hours are subject to change at short notice. 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